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Forum Thread - License Expiry

 Mar 23 2018 1:29 AM
Hi

Can you please explain the causes  when I don't renew the  "DynamicPDF Merger for .NET Enterprise Server License Annual Maintenance"?
I understand " "DynamicPDF Merger for .NET Enterprise Server License" is different from "DynamicPDF Merger for .NET Enterprise Server License Annual Maintenance". Please correct me if I am wrong.

Also what will happen when I use the "DynamicPDF Merger for .NET Enterprise Server" product beyond the  "DynamicPDF Merger for .NET Enterprise Server License Annual Maintenance" expiry date?
 Mar 23 2018 3:36 PM
Posted by a ceTe Software moderator
Hello,

You are correct in that the Annual Maintenance and product license are different. Annual Maintenance gives you the benefits I listed below and upon expiration you won’t be able to take advantage of the benefits:

1.        Priority E-Mail Support (<2 hour response*)
2.        Telephone Support
3.        Major Version Upgrades (i.e. v7.0 to v8.0)
4.        100% Credit On Permitted Upgrades Between DynamicPDF for .NET Products (i.e. Professional Server to Enterprise Server)
5.        Priority Access To Beta Software
 
However, Annual Maintenance expiration does not affect the product usage. Product licenses are perpetual and you can continue using the product even after the expiration of maintenance.

Thanks,
ceTe Software Support Team.

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