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Forum Thread - Printing Error

 Apr 02 2018 10:37 AM
When I use the PdfViewer.Print() command, the dialog box opens as expected; however, after selecting a printer the following error is printed instead of the document:

%%[ ProductName: Distiller ]%%
%%[Page: 1]%%
%%[ Error: invalidrestore; OffendingCommand: restore ]%%

Stack:
-save-
0.8862
0.882353
[16.6667 0.0 0.0 -16.6667 -5100.0 6600.5]
306
694.531
306.675
694.681
307.051
[1.0 0.0 0.0 1.0 -5100.0 -6599.5]


%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%

regardless of the PDF being printed, I receive this error in my program as well as the included examples for DynamicPDF Viewer v2.0.0 for .NET from DynamicPDFViewerv200forNETBuild32858x64.exe.

Any help is appreciated.
 Apr 02 2018 1:44 PM
This behavior only seems to happen when printing to a PDF printer. I've tried with Adobe Acrobat X Pro's PDF converter and Bullzip PDF Printer 11.5.1.2698. Both printers tested output a similar "Error: invalidrestore; OffendingCommand: restore" error.
 Apr 02 2018 4:45 PM
Posted by a ceTe Software moderator
Hello,

Thank for this information. We are investigating the issue further and will post an update as soon as we are done with our analysis.

Thanks,
ceTe Software Support Team.
 Apr 27 2018 4:25 PM
Posted by a ceTe Software moderator
Hello,

We have released a new build that fixes this issue. You may download it from the Viewer’s product page if you are evaluating the product. If you have a valid license, you can download it from the customer area.


Thanks,
ceTe Software Support Team.

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