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DynamicPDF for COM/ActiveX- Frequently Asked Questions

Is DynamicPDF v8.0 for COM/ActiveX compatible with DynamicPDF v7.0 for COM/ActiveX?
DynamicPDF v8.0 for COM/ActiveX contains several improvements over DynamicPDF v7.0 for COM/ActiveX and is mostly compatible with that product. However, small changes may need to be made to your code. A complete list of differences can be found on the Compatibility page.

If we purchase a Server Edition do we need a seperate license for our development server and development workstations?
No, Server Editions are licensed per production server. You may use the same license on development workstations and development servers.

If we purchase a Developer Edition, do we need to license servers that we deploy to?
No, Developer Editions are licensed per developer. A developer can deploy an unlimited number of server or workstation based applications and assemblies royalty free.

How is the licensing information included in my redistributable application?
With a developer license, your unique license key is added using the license key file or with one line of code when your application starts. This license key file or the license key can be retrieved from our website after purchasing a Developer Edition license.

If I purchase a Server Edition, can I deploy without installing the MSI package on the target server?
Yes, the target server can be licensed by including the license key file or by placing a license key in your applications .config (app.config) file or by adding one line of code when your application starts. This license key file or the license key can be retrieved from our website after purchasing a Server Edition license. Make sure that IIS and .NET framework is installed on the target server.

Do I need to purchase a maintenance plan to receive upgrades or updates?
No, a maintenance plan is not required for major version upgrades but it is the most cost effective way to stay current with major version releases. Upgrades without an active maintenance plan will receive a credit based on the released and purchased version (credits are available for up to 2 versions back).

Why do I see the PDF code in the browser instead of the PDF document?
This can be caused by using the refresh button after correcting an error. IE does not update the MIME type when using the refresh button. It is best to always link to the page from another to ensure that the MIME type is set correctly. This can also be caused by outputting HTML before the DrawToWeb method is called or by adding custom HTTP headers to the output stream.

Our server has multiple processors. Do I need to purchase a license for each processor?
No, this product places no restrictions on the number of processors on the machine.

Are there recurring costs when using your product?
No, once you purchase a license you can use that version of the software as long as you like. You can choose to purchase a support plan if you want preffered e-mail and telephone support and free upgrades between major versions.

What image types are supported?
DynamicPDF™ Merger for COM/ActiveX relies on DynamicPDF™ Generator for COM/ActiveX for all of the Page Elements including the images. It supports all the formats that DynamicPDF™ Generator for COM/ActiveX supports: Jpeg, Jpeg 2000, Png, Bmp, Emf, Exif, Gif, Tiff, and Wmf. It also accepts images from Byte array.
    Note: The above only applies to new images added to the PDF. Any and all images pre-existing on the PDF are preserved.

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