ceTe software prides itself in providing first class support to all customers. All support issues are handled in a prompt and courteous manner by our highly experienced technical staff.
We provide standard support for all of our products. This includes:
Priority Support can also be purchased with our products. This information is provided at the time of puchase and includes:
(*During business hours 8:30 am to 5:00 pm Monday thru Friday Eastern Time US.)
Our User Support Forums are an easy way to discuss and share ideas as well as receive answers to any of your support needs. These forums are monitored by our trained support staff to assure accurate and prompt assistance.
The user support forums are one more option ceTe Software offers in our mission of providing excellent customer support.
As always the support from your company is fantastic. I have never worked with a company that is as responsive and helpful as ceTe Software. I want you to know that I appreciate it greatly as I am on a strict deadline and you and your team have been nothing but rock solid.
Mathew LaPora, Clear Choice Health Plans