Png Exception

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 Jul 14 2015 7:06 AM
Hi There

I am looking at using your product to generate pdf report with png images in
but when i do this i get the following

Exception in thread "main" com.cete.dynamicpdf.imaging.ImageParsingException: PNG file can not be read or is corrupt.

There is nothing wrong with the image i can view it fine on my mac. it does not have a alpha channel

any thoughts as this a bit of a show stopper
 Jul 14 2015 2:07 PM
Posted by a ceTe Software moderator
Hello,

Please send over the following details to support@cete.com so we can look into it further.

1. Image file that causes the exception.
2. Code sample to recreate the error.
3. Exact version and build number of the DynamicPDF jar file.
4. Full error message along with stack trace.

Thanks,
ceTe Software Support Team.
 Mar 16 2021 2:09 AM
Was this resolved? We also have issue with this.
 Mar 16 2021 3:30 PM
Posted by a ceTe Software moderator
Hello,

It looks like we are not able to gather the above requested information and hence we were not able to troubleshoot this on our end.

Please send over the following information to support@dynamicpdf.com so we can look into it further.
1.        Problematic image file.
2.        Code sample which uses static data to recreate.
3.        Full error message along with stack trace.
4.        Exact version and build number of the DynamicPDF jar file used in your application.

Thanks,
ceTe Software Support Team

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