Posted by a ceTe Software moderator
Hello,
Please try using the latest build of version 4 in your application and see that resolves the issue. You can download the latest by logging into our
CustomerArea using your DynamicPDF product serial number. Remove reference for the older DLL file and reference the latest in your application.
If you continue having an issue, please send over the following information to
support@dynamicpdf.com so we can look into it further.
1. Code sample or a simple console application which uses static data to recreate the error.
2. PDF(s) you are using when getting the error.
3. Full error message along with stack trace.
4. Exact version and build number of the DynamicPDF DLL file used in the application. You can get this information by right clicking on the DLL file>>Properties>>Details tab>>Product version. Take a screenshot of Details tab and send it over to us.
Please include a link for this forum in your email.
Thanks,
ceTe Software Support Team