Posted by a ceTe Software moderator
Hello,
Our development team have finished investigating this issue. They were able to reproduce the error independent of our DynamicPDF for COM/ActiveX component and determined that the root cause of this error is not in our product.
Specific Windows updates listed below that were rolled out by Microsoft on July 10 2018 are responsible for this error. Several of our customers were able to resolve this error by temporarily uninstalling these updates. Please note that once the updates uninstalled make sure to hide the updates in Window Update interface so they don’t get reinstalled again automatically. We have reported this issue to Microsoft and will post an update once we receive feedback from Microsoft.
Windows 2008 R2 & Windows 7 -
KB4340556 Windows 2012 R2 & Windows 8.1 -
KB4340558 Windows 10 -
KB4338819If you are experiencing this error in a different OS that is not listed above, KB number of the update you may have received might be different. In which case you would want to look at the list of updates that were installed recently and uninstall them one by one to see if that resolves the error.
Thanks,
ceTe Software Support Team.