Posted by a ceTe Software moderator
First, make sure you downloaded and are using the latest build of the COM product (Build 21029). If you get the latest version (or already have it) and you are still experiencing the same issue then we will want to recreate it on our end so that we can look into a resolution. Please send an email to
support@cete.com with everything we will need to recreate the issue including:
1. The original PDF you are filling in
2. The code you are using to fill it it
3. The method you are using to output the PDF (Draw, DrawToWeb)
4. The browser or viewer and version used to view the PDF
5. And go ahead and send the PDF output that you are getting
With this information we will be able to determine the exact cause of the issue and provide a workaround or a rough timeline on a fix.
Thanks,
ceTe Software Support Team