Hello,
We are currently using PDF Converter in out web applications, and after our team installed Windows Updates last night the PDF Converter service failed to start upon reboot. Here is the full message:
The DynamicPDF Converter service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.
We run our apps in a 2 node load balanced environment, and the service failed to start on both nodes. The server configurations are identical. They are VMWare virtual servers running 2012 Server with the latest security patches as of this morning.
My concern is more that this will be a recurring issue going forward. Our application correctly logged the conversion failure, but we hadn't planned a recovery mechanism for this particular functionality (email generated with attachment using the converter), so if this is potentially an ongoing problem, we'll want to address it before we move to production in the coming weeks. Please advise.
Thank you,
Mike