Tiff image conversion

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DynamicPDF CoreSuite for .NET (v10) Forum

 Dec 10 2019 10:33 PM
Adobe and other PDF readers are not able to read PDF generated. Error ; Insufficient data for an image.
Conversion did not throw any errors.

Thanks,
Satya
 Dec 11 2019 8:27 AM
Posted by a ceTe Software moderator
Hello,

Please send over the following information to support@dynamicpdf.com  so we can look into it further?

1.Source Tiff image using which you are seeing this behavior.
2.Code sample which uses static data to recreate the behavior.
3.Exact version and build number of the DynamicPDF DLL file used in the application. You can get this information by right clicking on the DynamicPDF DLL file>>Properties>>Details tab>>Product versions. Take a screenshot of the Details tab and send it over to us.
4.Output PDF.
 
Thanks,
ceTe Software Support Team
 Dec 11 2019 8:44 AM
Hi,

I sent a separate email with one of the tiff images we are having problems with. Here are the DLL details.


File Description: DynaPDF for .NET (Framework 4.0)
File ersion: 10.19.9.40019
Product Name: Dynamic PDF for .NET
Product Version: 10.19.0 (Build 40019)

Thanks,
Satya


 Jan 20 2020 12:56 PM
Posted by a ceTe Software moderator
Hello Satya,

This issue has been fixed in the latest DynamicPDF Core Suite for .NET version (v10.22). You can download the latest from NuGet (Product ID: ceTe.DynamicPDF.CoreSuite.NET) or from our website here.

Thanks,
ceTe Software Support Team

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