Posted by a ceTe Software moderator
Hi Vlad,
Please try opening the Source PDF with the Reader (PDF-XChange Editor) and some other readers (Adobe, etc.) and check whether you are seeing the same error with input PDF as well.
If the input PDF looks good, then please send over the following information to
support@dynamicpdf.com so we can look into it further.
1. Source PDF.
2. Output PDF.
3. Code sample which uses static data to recreate the behavior.
4. Exact version and build number of the DynamicPDF DLL file used in your application. You can find this information by right clicking on the DLL file>>Details tab>>Properties>>Product version. Take a screenshot of Details tab and send it over to us.
5. Screenshot of error message.
6. Are you able to open and view the output PDF in some other reader (Adobe Reader)?
Please include this forum link in your email to support team.
Thanks,
ceTe Software Support Team