Problems with adding TIFF images to page

Hello,

I have build a utility that will pull file & path information for TIFF files from a database, then loop through the records and add each TIFF image to a new Page object.  When I attempt to add more than 1 page worth of images (i.e. the recordset returns 3 records which point to three distinct images, and I add a new page then add the image, then proceed to the next record and repeat) the first page displays fine, but the others are blank.

I can open the TIFF files that are trying to be added to the document in Brava! Reader, however I cannot open them in Photoshop.  I do not know how to tell if the file is corrupt, but I would think that if it is open-able in Brava! that it should be able to be added and displayed in the PDF document.

The code I am using to add the image is below (This code is called for each record in my recordset):

private void AddImage(string imagePath)
    {
        // Create a new page to hold the image
        ceTe.DynamicPDF.Page page = new ceTe.DynamicPDF.Page(PageSize.Letter, PageOrientation.Portrait, 36.0f);

        // Instantiate the image object with the path passed in
        ceTe.DynamicPDF.PageElements.Image img = new ceTe.DynamicPDF.PageElements.Image(ConfigurationSettings.AppSettings["ImagePath"] + imagePath, 0, 0);
       
        // Set the bounds of the image so it doesn't fall off the page
        img.SetBounds((page.Dimensions.Width - 72.0f), (page.Dimensions.Height - 72.0f));

        // Add the image to the page
        page.Elements.Add(img);

        // Add the page to the merge document
        m_Document.Pages.Add(page);
    }

Any ideas?

I am using version 4.0.3.20 (Build 70403) of DynamicPDF for .NET 2.0 - Server Edition

Thank you for your time!

Matt L.

Hello Matt,

Can you please send over the image with which you are having problem in adding to PDF to our Support Team so that they can look into it further.

Thanks,
ceTe Software Support Team.

I'm not quite sure how to handle this, but I work at an insurance company and the image contains Protected Health Information which I cannot transmit outside my company.  Is there anything that I can do to analyze the file (programs, techniques etc.) that may help?

I'm sorry about this but I could get fired for sending the image outside of my company.

Thanks!

I just spoke with my legal counsel and she stated that I can in fact send it to you as long as you know that it is confidential and protected information.  I will send it via an encrypted email solution called ZixMail.  When you receive the email it will ask you to go to an external website in order to access it (because it is encrypted).

Please let me know if you are unable to access the email!

Thanks,

Matt L.

Hello Matt,

We tested the TIFF image you sent over. It seems to be corrupt because we are unable to open the TIFF image in several Image viewers. That could be the likely reason why our product is giving error when trying to convert it.

Thanks,
ceTe Software Support Team

Thank you for testing it out for me.  I will see if I can have the people that supplied us with the image send us new ones.

Thanks!

Matt L.