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DynamicPDF Merger for .NET (v6.x) Forum

 Aug 22 2013 5:06 PM
We are trying to view a pdf that has a font Helvetica Neue LT STD and was created using ISKYSOFT and when viewing with DynamicPDF it's messing up the font. Any idea why?
 Aug 23 2013 4:26 AM
Posted by a ceTe Software moderator
Hello,

Can you please send over the following details to our support team so that they can look into it further?

1.Input PDF document which you are using.
2.Output PDF document.
3.Sample code using which we can recreate the behavior.
4.Exact DynamicPDF product name which you are using in your application.
5.Version and build number of the product dll file.
6.More details about your requirements with reference to the output PDF document.

Thanks,
ceTe Software Support Team.
 Sep 13 2013 4:23 PM
Posted by a ceTe Software moderator
Hello,

We have received the PDFs you sent us. The text in question after filling in the form fields using our product appears similar to that of the original document. The PDFs were compared using Adobe Reader 10. If you are using some other PDF reader, please try using Adobe Reader 10 and see if you notice any difference. If you do see a difference please send the screenshot over to support@cete.com

Thanks,
ceTe Software Support Team.

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